Asthma Care Plan
Given that 70% of Medicaid patients possess one or more IoT enabled devices, and an even higher proportion own a mobile phone. Rx.Health worked with St. Barnabas Hospital (SBH) in the Bronx, NY to engage their underserved Asthmatic population with a Digital Asthma Care Plan.
1. To inform the SBH Electronic Health Record system of patient language preference
2. To gain monthly patient reported Asthma Control Test (ACT) scores
3. To gather feedback on patient medication adherence
4. To deliver an Asthma Education Module either in English or Spanish
The whole SBH Asthmatic population was targeted in one go using the Rx.Health “Bulk Prescription” feature. Following this clinicians within SBH are continuing to place patients onto the care plan either during or following their face-to-face clinical appointments.
Engagement Rate In 12 Hours
Within 12 hours of the initial message being sent, 14% of patients replied with more replying over the next 48 hours
Only 2.6% of patients opted out of the Asthma Care Plan, showing that digital engagement can be high when done in the right way
ACT Completion Rate
Every patient that started the ACT survey, completed the ACT survey showing that a 5 question survey isn’t burdensome for patients