Today’s healthcare system is inundated by fragmentation and friction, with many doctors experiencing burnout, which can have a significant impact on the patient care journey. When patients seek care services, they are confronted with a number of options, few of which provide clear information on which is the most appropriate fit for their personal care needs. Now is the time for digital health platforms to leverage virtual care to address and solve the challenges that make healthcare so complicated, costly, difficult, and fragmented. 

As digital health solutions continue to grow, patients are increasingly directed to archived and transactional telemedicine, prescription management, and other patient support services. However, many of these solutions focus on treating a specific condition rather than a comprehensive treatment- throughout the patient’s healthcare journey. Patients lack a single, simple communication platform that can be used both inside and outside healthcare settings, and that seamlessly connects them to all their providers. Digital health platforms can revolutionize the patient experience and bridge gaps in accessibility by providing a holistic and personalized approach to delivering care, regardless of location. By using automation, digital health platforms can significantly improve processes and the availability of high-quality care from physicians while minimizing costs for both patients and the healthcare system. 

With a recent partnership with Yale New Haven Health (YNHH), Connecticut’s largest health system, Rx.Health is paving the way for digital health platforms by expanding and unifying its digital health assets. Rx.Health’s unification platform bridges the healthcare gap by providing digital solutions like online scheduling and screening, telehealth and mobile apps, direct messaging between patients and providers, and prescribing digital therapeutics. With access to Rx.Health’s platform, this partnership will allow Yale New Haven Health to effectively engage patients, simplify practice workflows, reduce staff burden, increase care quality and support preventative care while improving patient experience and outcomes.