Patient Portal Onboarding
The RxUniverse “Bulk Prescription” feature was used to prescribe – via SMS – a direct MyChart login page hyperlink, that had each patient’s unique code and personal information embedded within the link. This method removed key barriers, including:
- Patients needing to copy and paste access codes
- Fill in their personal data
- Complete this process within 30 days – after which their unique access code expires.
The Rx.Universe engagement dashboard displayed the total number of patients who received prescribed messages, the number of unsuccessful prescriptions, prescriptions opened in the first 24 hours, and total prescriptions opened.
These patients were digitally prescribed MyChart Activation messages over a 2 day period
Incorrect Phone Numbers
This project helped inform the Health Provider of which patients had incorrect phone numbers logged in their EHR system
The Health Provider saw a 10.81% adoption of patient portal after 7 days post messages being delivered. This surpassed their annual target